Tregren SmartGardener App

Where can I find the Tregren SmartGardner app?

You can download it for free from the Apple App Store and Google Play Store.

Apple App Store link: https://apps.apple.com/app/tregren-smartgardener/id1339071434

Google Play Store link: https://play.google.com/store/apps/details?id=com.monnisoftware.tregren

Or you can scan a QR code using the camera on your smartphone, or tablet


  







ON WHICH DEVICES DO THE APPS RUN?

It works on Apple and Android devices.

What if I don’t have a smart phone, can I still use my T3/T6/T12?

You can use the T-series Kitchen Gardens without the application as each garden is pre-installed with the Smart Default program. The only thing you need to do is to plug in your kitchen garden and add water.

What is the Tregren SmartGardener application?

The application is the remote control to your T-series Kitchen garden. With the application you can control all functionalities related to your kitchen garden. It will also remind you when to fill water and nutrients. The Tregren SmartGardener takes care of the gardening for you.

Why should I use the Tregren SmartGardener application?

To optimize the growth and to make your life easy. Every plant species has their own needs, some need a lot of water as some others very little, some plants need to rest without light when some thrive when the light is always on. This is why we have developed the Tregren SmartGardener application that contains unique growing programs for the most common plants. The only thing you need to do is to select the plant and the application will create and control the perfect conditions for the selected plant in your kitchen garden.

What are the key functions of the Tregren SmartGardnener application?

The application controls the light, the watering and the nutrients by ensuring that the plants you are growing have optimal conditions all the time. The application also reminds you to add more water and nutrients when needed.

How do I connect the T-series Kitchen Garden to the application?

When you open the app you have a screen that tells you to connect to a garden. This is done by pressing the + sign in the upper right corner. Press the +-sign and wait for the application to establish the connection. Make sure that you have your kitchen garden plugged in and the bluetooth is switched on on your phone.

Can I connect several T-series kitchen Garden to my smart phone?

Yes, you can add as many kitchen gardens as you want. When you open the application in the screen where you have your already connected gardens, you have a +-sign in the right upper corner. Press the +-sign and wait for the application to establish the connection to a new garden.

Can I connect more than one device to the T-series Kitchen Garden?

Yes you can. Just do the normal pairing procedure as above.

My T-series Kitchen Garden doesn't respond to the application/ smart phone?

Make sure that you have the bluetooth on in your smart phone. Some phones require a restart as well. Your kitchen garden needs to be plugged in as well.

How to use the Growing programs?

The Growing programs are designed to give different species of plants optimal conditions by adjusting the light, the watering and the supply of nutrients according to the needs of that specific plant. You select the Growing Program in the application and your kitchen garden takes care of the rest. This is done by pressing the picture of your kitchen garden in the application. A new screen will open and under the Header “Automated Remote Control” you can find the Growing program. Click on the Growing program and a new screen with all the programs will open. Select the program you want. Your kitchen garden will indicate that it has recieved the Growing program you selected by blinking its light.

What Growing Program do I select when I have multiple species of plants in my kitchen garden?

There are specific mulitspecies programs to be found under Growing programs. The generic rule is that you should select the program according to the plant that has the most demanding needs for light.

Can I create my own Growing Programs?

Yes, you can create your own Growing programs. This is done under the Growing programs by pressing the + sign in the upper right corner. You can control the light, when it goes on and off, the interval and the time for when the water is pumping. You can also set your own reminders.

How do I know when the light shall go on and off for a specific Growing program? Or how often the pump should be working?

You can view the parameter for each program. With an Android device you keep your finger on the program until the view window pops up. With an Apple device you swipe the program to left.

How to use the Growing phases?

This feature is designed to ensure good and steady growth during the life span of the plant as the plant has different needs in different growing phases. There are three different growing phases. Seeds, cuttings and Pre-grown plants phase. The seeds phase is used when you start from seeds. This will set the right conditions, the lamp will be off for 7 days and after that it will be turned on automatically. When you use the growing phase you have to first choose the plant you want to grow from the growing programs menu and then you go to Growing phase and select the growing phase.

How do I control the timing of the light?

There are three different ways to do this. 1) You can use the manual on/off switch. The switch can be turned to off or automatic mode. In the automatic mode the garden uses the program you have selected. 2) You can choose a Growing program that has the light turn off for the nights, such as parsley, chilis, tomato etc. 3) You can also control the timing of light by creating your own growing program.

How can I turn on/off the light without changing the Growing Program?

You can use the on/off switch. The switch can be turned to off or automatic mode. In the automatic mode the garden uses the program you have selected.

How do I edit the details of my kitchen garden or delete it?

You change the name or delete a garden by doing the following: With an Android device you keep your finger on the program until the view window pops up. With an Apple device you swipe the program to left.

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Terms and conditions

The terms of ordering and delivery

Ordering
You can shop at the store.tregren.com webstore if you are at least an 18-year old consumer living in Finland or in another European country. Ordering does not require registration.

Prices
The product price is the price in euros which is shown with the product information. The price includes VAT 21%. We reserve the right for price changes. For countries outside EU the price at checkout after placing ordering country will appear without VAT. For orders outside EU the customer will bear the VAT and customs cost at receiving the order directly to freight forwarder.

Payment methods
The products and their shipping fees are paid when ordered. You can pay with the following payment methods in the Internet bank: Visa, MasterCard and Visa Electron cards. Ordering and paying take place safely in a SSL-protected connection.

Delivery methods and shipping fees

Time of delivery
You will recieve the package in approx. a week after we have received your order. If the delivery of the product is delayed for some reason, we aim to inform you about it as soon as possible.

Delivery to European countries 9,9 Eur for orders worth less than 109,90 Eur.
The delivery is shipped to you by DPD. 

The right of return and change of products
All our products have a 14-day right of change and return according to the Europe Union law. The product shall be unused and in the original sales package. Please always first contact our customer service at info@tregren.com before sending your order back to us.                          

Return address:
UAB Artilux NMF

Tilžės g. 227A 

76200 Šiauliai, Lithuania                                                                                                    

    In the event of a return where the product is free from any manufacturing faults or defects, the cost of returning the item be borne by the consumer. The price for the order will be returned back to the original payment method used in the order.

    Wrong or faulty product
    If you received a wrong product or the product is faulty or damaged, contact our customer service immediately either by e-mail info@tregren.com.

    We will return the price as stated in the Europe Union law. The returns will be refunded back to the original payment method used in the order. When you change products, we will refund the value of the total sum of your order. We will return the extra money, if the amount of the return is greater than the amount of the new product(s) you have ordered. We will compensate the refunds at latest in 30 days after the return. 

    Cancelling an order
    If you want to cancel your order and the delivery has not yet been shipped, you can cancel the order by contacting our customer service. If the delivery has already been shipped, you should act as described in the return instructions.

    Payment Service Provider
    Paytrail Plc acts as a collecting payment service provider and is an authorized payment Institution. Paytrail Plc will be shown as the recipient on your bank or credit card statement. Paytrail Plc will forward the payment to the merchant. For complaints, please contact the website the payment was made to.

    Paytrail Plc
    Innova 2
    Lutakonaukio 7
    40100 Jyväskylä
    Phone: +358 207 181 830
    Business ID 2122839-7https://www.paytrail.com/en/consumer/information-about-paying

    Customer register description

    Register

    UAB Artilux NMF
    Tilžės g. 227A

    76200 Šiauliai, Lithuania

    The name of the register:
    3Gren Ltd’s customer register

    Person in charge of the register:


    The register is used for the customer relationship activities, invoicing and communication between the customers and Tregren / 3Gren Ltd.

    Information in the register:
    Contact information; name, address, e-mail, telephone
    The customer’s order history

    Disclosure of information:
    The information is not disclosed to third parties.