Smart Gardener

What is the Smart Gardener application?

The application is the remote control to your T-series Kitchen garden. With the application you can control all functionalities related to your kitchen garden. It will also remind you when to fill water and nutrients. The Smart Gardener takes care of the gardening for you.

Why should I use the Smart Gardener application?

To optimize the growth and to make your life easy. Every plant species has their own needs, some need a lot of water as some others very little, some plants need to rest without light when some thrive when the light is always on. This is why we have developed the Smart Gardener application that contains unique growing programs for the most common plants. The only thing you need to do is to select the plant and the application will create and control the perfect conditions for the selected plant in your kitchen garden.

What are the key functions of the Smart Gardnener application?

The application controls the light, the watering and the nutrients by ensuring that the plants you are growing have optimal conditions all the time. The application also reminds you to add more water and nutrients when needed.

What if I don’t have a smart phone, can I still use my T3/T6/T12?

You can use the T-series Kitchen Gardens without the application as each garden is pre-installed with the Smart Default program. The only thing you need to do is to plug in your kitchen garden and add water.

Where can I find the the Smart Gardner app?

It can be downloaded at AppStore and Google Play.

On which devices does the app work?

It works on Apple and Android devices.

How do I connect the T-series Kitchen Garden to the application?

After signing in, you have a screen that tells you to connect to a garden. This is done by pressing the + sign in the upper right corner. Press the +-sign and wait for the application to establish the connection. Make sure that you have your kitchen garden plugged in and the bluetooth is switched on on your phone.

Can I connect several T-series kitchen Garden to my smart phone?

Yes, you can add as many kitchen gardens as you want. This is done by signing in to the application. In the screen where you have your already connected gardens, you have a +-sign in the right upper corner. Press the +-sign and wait for the application to establish the connection to a new garden.

Can I connect more than one device to the T-series Kitchen Garden?

Yes you can. Just do the normal pairing procedure

My T-series Kitchen Garden doesn't respond to the application/ smart phone?

Make sure that you have the bluetooth on in your smart phone. Some phones require a restart as well. Your kitchen garden needs to be plugged in as well.

How to use the Growing programs?

The Growing programs are designed to give different species of plants optimal conditions by adjusting the light, the watering and the supply of nutrients according to the needs of that specific plant. You select the Growing Program in the application and your kitchen garden takes care of the rest. This is done by signing-in to the application and by pressing the picture of your kitchen garden. A new screen will open and under the Header “Automated Remote Control” you can find the Growing program. Click on the Growing program and a new screen with all the programs will open. Select the program you want. Your kitchen garden will indicate that it has recieved the Growing program you selected by blinking its light.

What Growing Program do I select when I have multiple species of plants in my kitchen garden?

There are specific mulitspecies programs to be found under Growing programs. The generic rule is that you should select the program according to the plant that has the most demanding needs for light.

Can I create my own Growing Programs?

Yes, you can create your own Growing programs. This is done under the Growing programs by pressing the + sign in the upper right corner. You can control the light, when it goes on and off, the interval and the time for when the water is pumping. You can also set your own reminders.

How do I know when the light shall go on and off for a specific Growing program? Or how often the pump should be working?

You can view the parameter for each program. With an Android device you keep your finger on the program until the view window pops up. With an Apple device you swipe the program to left.

How to use the Growing phases?

This feature is design to ensure good and steady growth during the life span of the plant as the plant has different needs in different growing phase. There are three different growing modes. Seeds, cuttings and Pre-grown plants mode. The seeds mode is used when you start from seeds. This will set the right conditions, the lamp will be of for 7 days and after that it will be turned on automatically. When you use the grwoing phase you havet to first the plant you want to grow from the growing programs menu and then you go to Growing phase and select the growing phase.

How do I control the timing of the light?

There are two different ways to do this. 1) You can use the on/off switch. The switch can be turned to off or automatic mode. In the automatic mode the garden uses the program you have selected. 2) You can also control the timing of light by creating your own growing programs.

How can I turn on/off the light without changing the Growing Program?

You can use the on/off switch. The switch can be turned to off or automatic mode. In the automatic mode the garden uses the program you have selected.

What is the "Plants growing in the kitchen garden" for?

This is used especially when you grow plants from seeds in order to know what you have planted.

Do I have to sign in to use the application?

Currently you can use the application without signing in. However, to get access to all features you need to sign in.

How do I edit the details of my kitchen garden or delete it?

You change the name or delete a garden by doing the following: With an Android device you keep your finger on the program until the view window pops up. With an Apple device you swipe the program to left.

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Terms and conditions

The terms of ordering and delivery

Ordering
You can shop at the store.tregren.com webstore if you are at least an 18-year old consumer living in Finland or in another European country. Ordering does not require registration.

Prices
The product price is the price in euros which is shown with the product information. The price includes VAT 24%. We reserve the right for price changes.

Payment methods
The products and their shipping fees are paid when ordered. You can pay with the following payment methods in the Internet bank: Visa, MasterCard and Visa Electron cards. Ordering and paying take place safely in a SSL-protected connection.

Delivery methods and shipping fees

Time of delivery
We deliver the products to you via DHL Express delivery securely and quickly. You will recieve the package in approx. 1-3 days after we have received your order. If the delivery of the product is delayed for some reason, we aim to inform you about it as soon as possible.

In July and around Christmas our time of delivery is 14 days.

Delivery to EU countries 9,5 Eur  for orders worth less than 50 Eur, to countiries outside EU 15 Eur for orders less than 50 Eur.
The delivery is shipped to you by DHL.

The right of return and change of products
All our products have a 14-day right of change and return according to the Finnish Consumer Protection Act. The product shall be unused and in the original sales package. Please always first contact our customer service at info@tregren.com before sending your order back to us. 

Return address:
Tregen / 3Gren Oy
Maininkitie 6
02320 ESPOO, FINLAND

We will return the price as stated in the Finnish Consumer Protection Act. The returns will be refunded to the credit card. When you change products, we will refund the value of the total sum of your order. We will return the extra money, if the amount of the return is greater than the amount of the new product(s) you have ordered. We will compensate the refunds at latest in 30 days after the return. We are ask you to always before any returns contact us by e-mail at info@tregren.com or by phone to + 358 50 568 9770.

Wrong or faulty product
If you received a wrong product or the product is faulty or damaged, contact our customer service immediately either by e-mail info@tregren.com or by phone to + 358 50 568 9770.

Cancelling an order
If you want to cancel your order and the delivery has not yet been shipped, you can cancel the order by contacting our customer service. If the delivery has already been shipped, you should act as described in the return instructions.

Customer register description

Registrar:
Tregen / 3Gren Oy
Maininkitie 6
02320 ESPOO, FINLAND

The name of the register:
3Gren Ltd’s customer register

Person in charge of the register:
Markus Nilsson
markus.nilsson@tregren.com
Tel. +358 50 568 9770

The register is used for the customer relationship activities, invoicing and communication between the customers and Tregren / 3Gren Ltd.

Information in the register:
Contact information; name, address, e-mail, telephone
The customer’s order history

Disclosure of information:
The information is not disclosed to third parties.